FAQ

Newest FAQ

Product	Problem Description	Date
SH570R8	How to load the AHCI/RAID driver during the Windwos10 installation process?	2021/12/29
SH570R6	How to load the AHCI/RAID driver during the Windwos10 installation process?	2021/12/29
SW580R8	How to load the AHCI/RAID driver during the Windwos10 installation process?	2021/12/29
P51U	How to install a touch driver with right-click function on Linux?	2020/09/15

Common FAQ

Product	Problem Description	Date
Common Zone	How to automatically flash BIOS under UEFI Shell mode?	2015/06/09
Common Zone	How to flash BIOS in DOS mode?(New Version)	2017/03/30
Common Zone	How to make a bootable USB flash drive to boot into DOS?	2017/03/31
Common Zone	How to flash BIOS in DOS mode?	2011/06/16

ARM onboard CPU::99_27 Intel Celeron::80_23 Intel Socket 1150::19_21 Intel Socket 1150::69_21 Intel Socket 1151::19_29 Intel Socket 1151::69_29 Intel Socket 1200::19_35 Intel onboard CPU::69_33 Intel onboard CPU::72_33 Intel onboard CPU::84_33 Intel onboard CPU::105_33 Phased out Products::19_9019 Phased out Products::21_9021 Phased out Products::69_9069 Phased out Products::72_9072 Phased out Products::105_9105 D10::D10 D1416::D1416 D230::D230 DH02U SERIES::DH02U SERIES DH110::DH110 DH170::DH170 DH310::DH310 DH310S::DH310S DH310V2::DH310V2 DL10J::DL10J DQ170::DQ170 DS437::DS437 DS437T::DS437T DS47::DS47 DS57U SERIES::DS57U SERIES DS61::DS61 DS61 V1.1::DS61 V1.1 DS81::DS81 DS87::DS87 DSA2LS::DSA2LS DSA2LV::DSA2LV HR70::HR70 K45::K45 K48::K48 NS01A::NS01A NS02 SERIES::NS02 SERIES P20U::P20U P51U::P51U P90U::P90U PC22(22-IN-1 CARD READER)::PC22(22-IN-1 CARD READER) PC8(PRINTER PORT KIT)::PC8(PRINTER PORT KIT) PC9(USB 2.0 PORT KIT)::PC9(USB 2.0 PORT KIT) PE20(STORAGE EXCLOSURE)::PE20(STORAGE EXCLOSURE) PF27(VFD PANEL UPGRADE KIT)::PF27(VFD PANEL UPGRADE KIT) PN15G(802.11B/G WIFI KIT)::PN15G(802.11B/G WIFI KIT) PN18(802.11B/G WIFI KIT)::PN18(802.11B/G WIFI KIT) PN18G::PN18G REFLEXION XPC::REFLEXION XPC SA76G2::SA76G2 SB51G::SB51G SB51G (NEON-EDITION)::SB51G (NEON-EDITION) SB52G2::SB52G2 SB61G2::SB61G2 SB61G2 V3::SB61G2 V3 SB62G2::SB62G2 SB65G2::SB65G2 SB75G2::SB75G2 SB77G5::SB77G5 SB81P::SB81P SB83G5::SB83G5 SB83G5C::SB83G5C SB83G5M::SB83G5M SB86I::SB86I SB87G5::SB87G5 SB95P::SB95P SB95P V2::SB95P V2 SD11G5::SD11G5 SD30G2::SD30G2 SD30G2 PLUS::SD30G2 PLUS SD30G2B::SD30G2B SD30G5::SD30G5 SD31P::SD31P SD32G2::SD32G2 SD32G2B::SD32G2B SD32G5::SD32G5 SD36G5::SD36G5 SD36G5M::SD36G5M SD37P2::SD37P2 SD37P2 V2::SD37P2 V2 SD39P2::SD39P2 SG31G2::SG31G2 SG31G2 V2::SG31G2 V2 SG33G5::SG33G5 SG33G5 PRO::SG33G5 PRO SG33G5M::SG33G5M SG33G5M DELUXE::SG33G5M DELUXE SG33G6 DELUXE::SG33G6 DELUXE SG41J1::SG41J1 SG41J1 PLUS::SG41J1 PLUS SG41J4::SG41J4 SG45H7::SG45H7 SH170R6::SH170R6 SH170R6 PLUS::SH170R6 PLUS SH55J2::SH55J2 SH570R6::SH570R6 SH570R8::SH570R8 SH61R4::SH61R4 SH67H3::SH67H3 SH97R6::SH97R6 SK21G::SK21G SK41G::SK41G SK43G::SK43G SK43G SE::SK43G SE SK83G::SK83G SN21G5::SN21G5 SN26P::SN26P SN41G2::SN41G2 SN41G2 V2::SN41G2 V2 SN41G2 V3::SN41G2 V3 SN68PTG5::SN68PTG5 SN68PTG6 DELUXE::SN68PTG6 DELUXE SN68SG2::SN68SG2 SN78SH7::SN78SH7 SN85G4 V3::SN85G4 V3 SN95G5::SN95G5 SN95G5 V2::SN95G5 V2 SN95G5 V3::SN95G5 V3 SP35P2::SP35P2 SP35P2 PRO::SP35P2 PRO SP45H7::SP45H7 SS21T::SS21T SS31T::SS31T SS50C::SS50C SS56G::SS56G SS56G V2::SS56G V2 SS56G V3::SS56G V3 SS56L::SS56L SS58G2::SS58G2 SS59G::SS59G SS59G V2.0::SS59G V2.0 ST20G5::ST20G5 ST61G4::ST61G4 ST62K::ST62K SV25::SV25 SW580R8::SW580R8 SX38P2 PRO::SX38P2 PRO SX48P2 DELUXE::SX48P2 DELUXE SX58H7::SX58H7 SX58H7 PRO::SX58H7 PRO SX58J3::SX58J3 SZ68R5::SZ68R5 X27::X27 X27D::X27D X50V2 PL / X50V2 PL (B)::X50V2 PL / X50V2 PL (B) X50V2 PLUS / X50V2 PLUS (B)::X50V2 PLUS / X50V2 PLUS (B) X50V2/X50V2(B)::X50V2/X50V2(B) X50V3 (W) / X50V3 (B)::X50V3 (W) / X50V3 (B) X50V3L (W) / X50V3L (B)::X50V3L (W) / X50V3L (B) X50V4 SERIES::X50V4 SERIES X50V5 SERIES::X50V5 SERIES X50V6 SERIES::X50V6 SERIES X50V7 SERIES::X50V7 SERIES XC60J::XC60J XG41::XG41 XH170V::XH170V XH61V::XH61V XH81V/XH81::XH81V/XH81 XH97V::XH97V XS35::XS35 XS35GS V3::XS35GS V3 XS35GS V3L::XS35GS V3L XS35GT::XS35GT XS35GT V2::XS35GT V2 XS35V2::XS35V2 XS35V3::XS35V3 XS35V3L::XS35V3L XS35V4::XS35V4 XS35V5 SERIES::XS35V5 SERIES XS36V::XS36V XS36V4::XS36V4 XS36V5::XS36V5 XS36VL::XS36VL SH170R6::SH170R6 SH170R6 PLUS::SH170R6 PLUS SH570R6::SH570R6 SH570R8::SH570R8 SH97R6::SH97R6 SW580R8::SW580R8 DH02U SERIES::DH02U SERIES DH110::DH110 DH170::DH170 DH310::DH310 DH310S::DH310S DH310V2::DH310V2 DQ170::DQ170 DS81::DS81 DS87::DS87 XH170V::XH170V XH81V/XH81::XH81V/XH81 XH97V::XH97V P20U::P20U P51U::P51U P90U::P90U X50V4 SERIES::X50V4 SERIES X50V5 SERIES::X50V5 SERIES X50V6 SERIES::X50V6 SERIES X50V7 SERIES::X50V7 SERIES HR70::HR70 NS01A::NS01A D230::D230 NS02 SERIES::NS02 SERIES DL10J::DL10J DS437::DS437 DS437T::DS437T DS47::DS47 DS57U SERIES::DS57U SERIES XC60J::XC60J XS35V4::XS35V4 XS35V5 SERIES::XS35V5 SERIES XS36V4::XS36V4 XS36V5::XS36V5 D10::D10 D1416::D1416 DS61::DS61 DS61 V1.1::DS61 V1.1 DSA2LS::DSA2LS DSA2LV::DSA2LV K45::K45 K48::K48 PC22(22-IN-1 CARD READER)::PC22(22-IN-1 CARD READER) PC8(PRINTER PORT KIT)::PC8(PRINTER PORT KIT) PC9(USB 2.0 PORT KIT)::PC9(USB 2.0 PORT KIT) PE20(STORAGE EXCLOSURE)::PE20(STORAGE EXCLOSURE) PF27(VFD PANEL UPGRADE KIT)::PF27(VFD PANEL UPGRADE KIT) PN15G(802.11B/G WIFI KIT)::PN15G(802.11B/G WIFI KIT) PN18(802.11B/G WIFI KIT)::PN18(802.11B/G WIFI KIT) PN18G::PN18G REFLEXION XPC::REFLEXION XPC SA76G2::SA76G2 SB51G::SB51G SB51G (NEON-EDITION)::SB51G (NEON-EDITION) SB52G2::SB52G2 SB61G2::SB61G2 SB61G2 V3::SB61G2 V3 SB62G2::SB62G2 SB65G2::SB65G2 SB75G2::SB75G2 SB77G5::SB77G5 SB81P::SB81P SB83G5::SB83G5 SB83G5C::SB83G5C SB83G5M::SB83G5M SB86I::SB86I SB87G5::SB87G5 SB95P::SB95P SB95P V2::SB95P V2 SD11G5::SD11G5 SD30G2::SD30G2 SD30G2 PLUS::SD30G2 PLUS SD30G2B::SD30G2B SD30G5::SD30G5 SD31P::SD31P SD32G2::SD32G2 SD32G2B::SD32G2B SD32G5::SD32G5 SD36G5::SD36G5 SD36G5M::SD36G5M SD37P2::SD37P2 SD37P2 V2::SD37P2 V2 SD39P2::SD39P2 SG31G2::SG31G2 SG31G2 V2::SG31G2 V2 SG33G5::SG33G5 SG33G5 PRO::SG33G5 PRO SG33G5M::SG33G5M SG33G5M DELUXE::SG33G5M DELUXE SG33G6 DELUXE::SG33G6 DELUXE SG41J1::SG41J1 SG41J1 PLUS::SG41J1 PLUS SG41J4::SG41J4 SG45H7::SG45H7 SH55J2::SH55J2 SH61R4::SH61R4 SH67H3::SH67H3 SK21G::SK21G SK41G::SK41G SK43G::SK43G SK43G SE::SK43G SE SK83G::SK83G SN21G5::SN21G5 SN26P::SN26P SN41G2::SN41G2 SN41G2 V2::SN41G2 V2 SN41G2 V3::SN41G2 V3 SN68PTG5::SN68PTG5 SN68PTG6 DELUXE::SN68PTG6 DELUXE SN68SG2::SN68SG2 SN78SH7::SN78SH7 SN85G4 V3::SN85G4 V3 SN95G5::SN95G5 SN95G5 V2::SN95G5 V2 SN95G5 V3::SN95G5 V3 SP35P2::SP35P2 SP35P2 PRO::SP35P2 PRO SP45H7::SP45H7 SS21T::SS21T SS31T::SS31T SS50C::SS50C SS56G::SS56G SS56G V2::SS56G V2 SS56G V3::SS56G V3 SS56L::SS56L SS58G2::SS58G2 SS59G::SS59G SS59G V2.0::SS59G V2.0 ST20G5::ST20G5 ST61G4::ST61G4 ST62K::ST62K SV25::SV25 SX38P2 PRO::SX38P2 PRO SX48P2 DELUXE::SX48P2 DELUXE SX58H7::SX58H7 SX58H7 PRO::SX58H7 PRO SX58J3::SX58J3 SZ68R5::SZ68R5 X27::X27 X27D::X27D X50V2 PL / X50V2 PL (B)::X50V2 PL / X50V2 PL (B) X50V2 PLUS / X50V2 PLUS (B)::X50V2 PLUS / X50V2 PLUS (B) X50V2/X50V2(B)::X50V2/X50V2(B) X50V3 (W) / X50V3 (B)::X50V3 (W) / X50V3 (B) X50V3L (W) / X50V3L (B)::X50V3L (W) / X50V3L (B) XG41::XG41 XH61V::XH61V XS35::XS35 XS35GS V3::XS35GS V3 XS35GS V3L::XS35GS V3L XS35GT::XS35GT XS35GT V2::XS35GT V2 XS35V2::XS35V2 XS35V3::XS35V3 XS35V3L::XS35V3L XS36V::XS36V XS36VL::XS36VL